Terms & Conditions - Disclaimer

Disclaimer Information
The information presented here on this website or through contact with our sales representatives is of a general nature and should not be relied upon other than for preliminary material application selection and purchase information. While it is our objective to provide the most current, up-to-date and reliable information to you, Modern Plastics, Inc., makes no representation as to the accuracy of the information or any claims, warranty, merchantability, or suitability of any material for use in any application.

Furthermore, the information contained herein or as supplied by our sales representatives is not to be construed as a warranty of representation for which we assume legal responsibility. We highly recommend that users undertake sufficient verification and testing to determine the suitability for their own particular purpose of any information or products or advice provided by our sales representatives. No warranty of fitness for a particular purpose is made. Nothing herein is to be taken as permission, inducement, or recommendation to produce any patented invention without a license.

Terms of Sale
Modern Plastics, Inc., policy will grant an immediate $500.00 temporary credit-line to established companies (provide Federal ID#) immediately to help expedite first-time orders. All necessary credit application paperwork and State tax resale (tax forms must be on file at Modern Plastics before orders ship or we will assess the current tax rate) forms must be completed, signed and returned to Modern Plastics for processing to establish higher credit lines and Net-30 terms.

National companies, Government agencies and large, established businesses that may require higher initial "first-buy" credit limits, can have this arranged for "same day order placement" to help expedite quick turn-around of your order. Under certain circumstances (custom cut-to-size orders, custom fabrication, special order items), cash deposits, money orders, electronic cash transfers, and/or credit card payments may be required in order to expedite your shipment. Modern Plastics, Inc. can also arrange for C.O.D. shipments.

We accept MasterCard, Visa Card, and American Express (PayPal on e-commerce site). Credit Card Billing Authorization Forms are typically faxed or e-mailed to customers to expedite the shipping process. Special order items, custom order items, custom fabricated items or non-returnable items may require payment in full prior to shipping or 50% deposits prior to shipping.

International Sales
Please send your requests for quotes and orders via e-mail (instead of faxing) to: customerservice@modernplastics.com. Modern Plastics accepts wire transfers directly to our bank account. Please contact Patrick J. Roderick, 203 333-3128, Extension 224, for bank account information (People's Bank), and ABA#. Include your Modern Plastics salesperson's contact name and your PO# number in any correspondence for payment.

Purchases that exceed $5,000 US Dollars, must provide a Bank Letter of Credit.

We typically ship international shipments via Emery Worldwide (door to door service), UPS International, and DHL. Prices quoted for freight do not include duties and taxes. Modern Plastics utilizes "plastic skids" (no wood skids are used) conforming to International Shipping Standards. Any international sale that requires materials to be packaged on a skid platform will be assessed the appropriate fee for the cost of the plastic skid(s).

Please include the name and contact information of the freight company you would like us to ship your order, and if billing is directly to your company, we will need your billing account number to charge the freight. Otherwise, shipping costs will need to be wired to Modern Plastics in advance.

Note: a fee will apply for all "heat-treated" skids.

Modern Plastics Export Compliance
It is the policy of Modern Plastics, Inc. to fully comply with all laws and regulations governing the export of its products, services, software and technical data. Each employee must be dedicated to ensure such compliance.

All sales, service, shipping, accounting and other personnel that may be involved in export shall be familiar with and review regularly the Modern Plastics, Inc. Export Management System (EMS) to ensure compliance with government regulations. Particular attention should be taken when releasing technical information to foreign nationals, whether abroad or in the United States, in electronic transmission of data/software and when hand carrying exports.

Under no circumstances shall Modern Plastics, Inc. personnel sell or ship any product contrary to United States export laws or shall these laws be compromised for personal gain. Neither sales nor shipments are to be made to any individual or firm appearing in the Denied Parties Lists or to any firms owned by or associated with the individuals of firms therein listed. Also, no orders or shipments are to be made to any country subject to economic or trade sanctions imposed by the U.S. unless otherwise authorized by U.S. law. Failure to comply with these regulations may result in the imposition of criminal and/or civil fines and penalties, including incarceration for individuals and suspension of export privileges for Modern Plastics, Inc.

As a result, we need to be vigilant in screening our customers and transactions. It is, therefore, more important than ever that the “Know Your Customer” guidelines are understood and implemented in order that Modern Plastics, Inc. can meet the required “know” standard.

In particular, no transaction can be made when dealing with individuals, companies and countries involved with the proliferation of nuclear missile and chemical/biological related processes and/or weapons without a license from the Department of Commerce.

All questions concerning whether a proposed sale, shipment or other transaction, domestic or international, complies with the export laws shall be immediately referred to Patrick Roderick (203.333.3128, Ext 224).

Non-compliance or possible non-compliance with any of the export laws and regulations that becomes known to any Modern Plastics, Inc. employee shall be immediately reported to the President of Modern Plastics.

Conditions of Sales
All products are warranted by the manufacturer only. Modern Plastics, Inc., does not warrant specifications, tolerances, suitability, fitness or any other aspect of any product. In the event of product defect or failure, Modern Plastics liability shall not exceed the cost of the product when purchased from Modern Plastics, by a customer. It should be noted that "labor" or other incidental costs, are never warranted by Modern Plastics or it's manufacturers, in the event of product failure.

Medical Plastics Materials
Please note that, unless specified through a written and signed document between seller and buyer, no material sold as "medical" or any other such plastic materials shall be used for permanent implant(s). Modern Plastics does not assume any liability whatsoever for those materials sold in which the buyer intends to use our plastic products as a permanent implantable materials - despite any private testing, advice, recommendations or information supplied from any source. Please contact Vince Griffin for further information at vgriffin@modernplastics.com or 203.333.3128, Ext 205.

Damaged Shipments
If a shipment appears damaged, it should be noted by the carrier on the carrier's receipt. Inspect material prior to receiving or picking up in our Retail Stores before you sign for its acceptance. Claims for concealed damage on shipments must be filed with the carrier. It is advised that you retain all packing materials, cartons, and/or pictures of the damaged shipment for your claim.

Minimum Order
For our customer's convenience, Modern Plastics does not require any minimum dollar purchase for standard shipping. See SMALL ORDER CHARGE below. (Our e-commerce site has a $100.00 minimum charge.)

Surcharges
A host of surcharges may apply to your order shipment. Such charges may be, but not limited to the following;

• Rush Expedite Fee
• Rod material cut in half
• Cutting charge for sheet
• MFG. Certifications
• Material Testing Fee
• Wood Crating Charge
• Special Protective Packaging
• Common Carrier Add-on Fee
• UPS per box Fee
• Custom Boxing, Labeling, etc.
• Incoming Expedite from MFG.
• Modern Plastics Truck Delivery Fee
• Fuel Surcharge
• Rolling of sheet for shipment
• Warehouse Stocking Fee
• Material Samples
• International Shipment Processing Fee
• Heat-treated pallets
• Pallet Charge

Transportation Policy
All orders are shipped F.O.B. shipping point by the least expensive surface method available, unless premium/fast shipping methods are requested. Local deliveries are shipped via our company owned trucks and orders are assessed a delivery charge.

Additional Information on Shipping and Shipping Costs
Shipping plastics is not like shipping other standard UPS type products. For one, many plastics are indeed fragile items that require special packaging, boxing and handling to insure that they arrive in pristine, unscratched condition at your door. There are not only additional packaging materials and special boxing that adds cost, but also the labor to prepare the packages for shipping can get quite lengthy. An example of this is when wooden crates must be assembled for encasing large sheets of plastic that would be easily damaged by even the most careful common carrier trucking company.

Also, Federal Trucking Regulations, in terms of how plastics are "classified", can also determine the rate of shipping your order. Some plastics might be very light in weight, yet consume lots of "air-space", thus a higher corresponding shipping bill. As you can imagine, it is less costly to ship an item via UPS than with a trucking company, and that is why we offer many of our items cut into "UPS'able" sizes. UPS won't take a 10' foot long rod, yet, but we'll offer you 2 pieces of rod, 5' foot long instead. You're still getting the desired footage, but the item can be easily shipped in the 5' foot length via UPS.

Another cost factor comes into play with International Shipments. Many countries now prohibit the use of wooden pallets coming into their country for fear that the wood could be harboring insects, disease, etc. Plastic pallets are now be required by most countries and these plastic pallets (since they are not commonly used right now) have a cost structure that is currently higher then wood pallets. Those costs must be passed on to the buyer when shipping good overseas. In time though, the cost of plastic pallets should equal that of wood as it becomes more commonplace.

Many of our rods are sold in 6' or 8' lengths. Again, these items are easily shipped through UPS service. On the other hand, sometimes you need full rod lengths or full size sheets and that's when you'll see the "TBD" notice on our e-commerce site. It's also when when our skill, knowledge and experience of 60-plus years of shipping plastics materials all over the world comes into play toward getting you the fastest and least expensive shipping means possible.

Lastly, there are the UPS and trucking charges themselves that with the cost of fuel, transportation fees and fuel surcharges, seems to escalate more and more.

We believe the main message in all of this is for you, our customer, to know that Modern Plastics is exceptionally knowledgeable when it comes to shipping our products, and we strive daily to insure that you are getting the fairest, most economical means of receiving your product.

It is not our intention to gouge or profit from our shipping charges to our customers. Since the inception of our website and e-commerce activity, we have never had a shipment returned for damage (anywhere in the world!) while in transit. That more than anything demonstrates the care we take to insure safe arrival of your plastic goods.

Small Order Charge
Any order less then $100.00 will be assessed a $25.00 Small Order Charge to the total of the order.

Handling/Boxing/Pallet Charges/Company Truck Delivery
All orders shipped via UPS, Federal Express, Emery, Common carrier and other shipment companies are accessed a $10.00/per handling/boxing fee and/or a $25.00 per "palletized shipment" charge. Any shipment made via Modern Plastics Company Delivery vehicles will be assessed a fee which will be collected at the time of arrival or added to your bill. These charges vary according to area location and can be viewed on the homepage of the Modern Plastics website under "Forms" tab. Modern Plastics reserves the right to change or modify any of the above fees without prior notice. A "Fuel Surcharge" fee may be in effect as necessary.

E-commerce Website Purchase Polices (only)
In most cases, your order will be shipped within 24 to 48 hours from order receipt. Some items may require ordering or special services and could delay your shipment slightly. We ship orders complete (no back orders) so that you do not incur any extra shipping charges.

To determine your freight cost before shipping, you will need to ADD TO CART the item and quantity. This will then bring up a link that states "Determine Shipping Costs." You can either proceed with the order, delete that item, or backup out of the order entirely.

If your freight code comes up as "TBD" (To Be Determined) in the shipping cost section of your order, you will receive an e-mail notice that will advise you of your actual shipping costs. If for some reason you do not want to continue with your order at that point, you may cancel the order without any charge.

Modern Plastics utilizes UPS for most of its shipping needs.

Handling/Boxing/Pallet Charges
All orders shipped via UPS, Federal Express and Emery are accessed an $10.00/per handling/boxing fee and/or a $25.00 per "palletized shipment" charge (in addition to the actual freight charges by the carriers).

Materials that cannot ship via small package carriers will ship via common carrier.

In some cases, materials must be crated to insure safe arrival. Crating charges will be e-mailed to you along with the shipping charges on an individual basis.

All orders are shipped F.O.B. shipping point by the least expensive surface method available, unless premium/fast shipping methods are requested.

Local deliveries are shipped via our company owned trucks and orders are assessed a delivery charge.

WE RESERVE THE RIGHT TO SUBSTITUTE MATERIALS: From time to time Modern Plastics may not have the exact plastic item you selected in our On-Line Plastics Purchase Center. Under certain circumstances, Modern Plastics reserves the right to substitute a comparable plastic product that is of equal or higher quality than your original selection.

For example, if a particular color of "Plexiglas®" Brand acrylic sheet sheet is not available at the time of purchase and Lucite® brand of the same exact color is available, then you would be shipped the item that is readily available. If however you have an application that is either quality critical or is specified that a certain manufacturer brand product, grade, type, etc., is called for, then please inform us in "Customer Notes" of this fact when placing your order.

Returns
No returns will be accepted without prior authorization in the form of an "RMA" number obtained by calling our sales office. Any claims for shortage or breakage for any reason, must be made within 30 days from date of shipment. All returns are subject to a 25% restocking charge, plus reconditioning and repacking costs if necessary. No specially-made, custom fabricated, non-"cataloged", special-ordered, or cut-to-size item may be returned.

Note to Customers
It is the nature of our business that we must post such Disclaimer notices, however, please understand that Modern Plastics will support its customers and attempt to accommodate you in any situation where you have become dissatisfied with our products or services. We firmly believe that the "customer is always right" and will assist you in every way possible.

Please do not hesitate to call us and discuss any situation for which you have not received proper service or have incurred a difficulty with a material product that we have sold to you. If you would prefer to drop an e-mail to the Company President, please do so at bcarbone@modernplastics.com, and you will receive a prompt response.