Plastics Solutions Newsletter

September 2008

In This Issue:

Letter from the President
MOD-PRO® Board
Zelux®
Propylux HS2
PVDF Film

| Unsubscribe | Forward to a Friend

Letter from the President

Extraordinary Service

It's easier said than done.

Some companies live by it and others try to live by it -and that's providing the best possible service and value to its customers. Admittedly, providing top-notch customer service on a consistent basis is difficult; it's costly and the employees have to be well-trained on how to deliver not great, but extraordinary service.

In a large recent survey of corporate buyers, the following were listed in order as the most important preferences for making purchase decisions:

Knowledgeable salespeople
Quality products
Product availability
Inventory levels
The ability to deliver
Speed
Competitive pricing
Technical Support
Ease of doing business
Product performances
Follow through
Accessibility
Post-sale service

Number one on the list was knowledgeable salespeople, and that was by a huge margin. As a salesperson myself, that excites me. As the President of Modern Plastics, it excites me that we have a staff with average years of experience approaching 18 years. Take that number and multiply by the number of the total staff at Modern Plastics and we're talking hundreds upon hundreds of years of experience. If you look at the survey again, it becomes very clear that all of the other items depend upon knowledgeable salespeople. Modern Plastics has those knowledgeable salespeople and it's the very reason our own customer satisfaction surveys across the globe have rated our sales staff as the number one reason they purchase from us. We're proud of that fact but we know we can do even better. Trust that we are consistently working hard to make sure we deliver extraordinary service.

We listen to you and I welcome your feedback, comments and suggestion. Please e-mail at bcarbone@modernplastics.com or call the number listed below. I promise a prompt reply.

Regards,

Bing J. Carbone

President

800-243-9696, Ext 211


Plexiglas Acrylic Sheet Film Masked Buy Plexiglas Acrylic Sheet Film Masked Read more about Plexiglas Acrylic Sheet Film Masked.
Storm Frame Exterior Window Track Frame Buy Storm Frame Exterior Read more about Storm Frame Exterior Window Track Frame.
Storm Frame Track H Divider Storm Frame Track H Divider Read more about Storm Frame H Track.

Link your website to one of the most highly visited plastics website locations in the world, http://www.modernplastics.com

Submit your web site link listing.

Get paid commission. Add Modern Plastics to your website!

Mod-Pro® Board

Modern Plastics' MOD-PRO® Boardis a cellular vinyl composite board. It is a perfect replacement for wood in most of non-stress-bearing applications.

MOD-PRO® Board looks and feels like wood, but it is better than clear and premium lumber. MOD-PRO® Board is similar to MDF because it contains a type of wood flour similar to that found in MDF, but MDF is 100% compressed wood flour whereas MOD-PRO® Board is primarily PVC. Because the wood flour in MOD-PRO® Board is completely encapsulated by the PVC, this material will not swell, rot, or delaminate like wood, MDF, or MDO. It is lightweight, moisture resistant, resistant to many chemicals, and less susceptible to warping. The edges are much smoother than traditional EPVC, making it easier to seal and finish.

Download the MOD-PRO® Board fact sheet.

Zelux®

Modern Plastics offers Zelux®, an engineering plastic with excellent dimensional stability and good strength and stiffness over a wide range of service temperatures.

Zelux is often used for structural applications when clarity and impact strength are essential including lenses, manifolds, site glasses, and machine guards. Zelux is used for a wide variety of electrical applications since it has low moisture absorption, good insulating properties, and an excellent flammability rating. Zelux is easy to fabricate, paint, and glue.

Download the Zelux polycarbonate fact sheet.

Propylux® HS2

Through process improvement and advanced engineering, Modern Plastics offers the next generation of heat-stabilized polypropylene. Propylux® HS2 is produced from a FDA and USP Class VI approved homopolymer resin, and exhibits better heat and dimensional stability over Propylux HS. Recommended sterilization techniques for Propylux HS2 include steam autoclaving and cold sterilization. The following physical property information is based on actual tests performed on this product.

Applications Include:

Provisional trials
Cranio-maxillofacial trays
Sterilization tray components

Download the Propylux® HS2 fact sheet.

PVDF Film

Modern Plastics' PVDF film is strong and tough as reflected by its tensile properties and impact strength. Compared to many thermoplastics, PVDF has excellent resistance to creep and fatigue, yet in thin sections such as films, PVDF components are flexible and transparent.

Properties:

Excellent chemical resistance
Stable to UV and the effects of weather
Low NBS smoke generation and superior LOI
Excellent transmittance of solar energy
Excellent dielectric strength
High heat resistance
Excellent physical and mechanical properties for a fluoropolymer
Resin FDA compliant
FM 4910 approved

Download the PVDF Film fact sheet.